





Frequently Asked Questions
What is the chair's warranty period?
All parts and materials are covered by a 5-year warranty. During this period, Noosagreen will supply replacement parts for any damage caused by material or workmanship defects.
How long will it take for my order to be delivered?
We've detailed our delivery process for your convenience:
Order Cut-off Time:Â Orders placed before 06:00 PM (EST) are processed on the same day.
Handling Time:Â We aim to process your order within 1 business day.
Transit Time:Â Once shipped, your order typically arrives within 5-8 business days.
Is there a cost for shipping?
No, there are no shipping charges within the United States. All orders are shipped via FedEx.
Is a fast shipping option available?
Yes, expedited shipping options are available. Customers can select faster delivery at checkout.
Who should I contact for order issues?
For any questions or concerns, reach out to us at care@noosagreen.com or call +1 (213) 375-3356.
Our customer service team is available Monday to Sunday, 10:00 AM – 6:00 PM EST.
What payment methods are accepted?
We accept all major credit cards, including Visa, MasterCard, American Express, and Discover, along with payment wallets like Shop Pay, Apple Pay, Google Pay, Amazon Pay, Meta Pay, and more.
All transactions are secure and encrypted to protect your information.
Are installment options available?
Yes, we provide flexible installment payment options through Shop Pay.