Warranty & Damages

Noosagreen office chairs that are purchased through our website are covered under our limited warranty. All parts and materials are warranted for 2 years. During this time, Noosagreen provides replacement parts for any damage that is due to defects in material or workmanship.   

A defect in material or workmanship does not include damage to a product, or failure of a product to operate or perform properly or to maintain the appearance, caused by: misuse or abuse of the product, improper assembly or assembly that was not as recommended by the written assembly instructions, normal wear and tear, a natural disaster or an Act of God, transportation, an unauthorised modification made without the express written consent of Noosagreen improper storage, the natural aging of materials such as wood, leather, and fabric which results in colors shifting during use, crocking or reverse crocking of dyes from clothing on our seating materials. Products damaged in these ways will not be considered defective and will therefore not be repaired, replaced, or refunded.  

We shall not have tort liability with respect to a product, and we shall not be liable for any consequential, economic, indirect, special, punitive, or incidental damages arising from a product defect.  

Our team is here to help incase of anything.

Email Us: info@noosagreen.com.

Our inbox is always open.

Call Us: +1 307-655-7906 (English Only)

Mon - Sun | 10:00 to 18:00 (PST)

Due to the increasing number of customers, sometimes your message may be ignored or no response in time.

We are so sorry for that, but we will reply it within 12 hours.

Contact Us Form: https://noosagreen.com/pages/contact-us